Shipping policy
At NUARA, we are committed to delivering your order quickly, safely, and efficiently across Australia.
Order Processing
All orders are processed within 1–3 business days after your purchase is confirmed. Orders are not processed on weekends or public holidays.
Please note that processing times may be extended during busy periods, sales, or holidays.
Shipping Time
We currently ship across all of Australia.
Estimated delivery time:
- 3–9 business days
Please note that delivery times are estimates only and may vary depending on your location and courier operations.
Orders being delivered to regional or remote areas may take longer to arrive.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Shipping Delays
While we aim to deliver all orders within the estimated timeframe, unexpected courier delays, weather conditions, or peak shipping periods may occasionally affect delivery times.
NUARA is not responsible for delays caused by shipping carriers once your order has been dispatched.
Incorrect Shipping Details
Please ensure your shipping address and contact details are entered correctly at checkout. NUARA is not responsible for orders shipped to incorrectly provided addresses.
Damaged or Missing Orders
If your order arrives damaged, incorrect, or has not arrived within a reasonable timeframe, please contact us at:
and our team will assist you as soon as possible.
Contact Us
For any shipping-related questions or support, please contact: